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Process Management Specialist

Strength. Care. Growth


Did you know that A1 Bulgaria offers and supports over 100 different ICT services, with the list growing every day? Our extensive portfolio has long surpassed telecommunications services, and we now offer digital solutions to millions of corporate and private customers. Cutting-edge technologies, the latest innovations, and exceptionally talented professionals from various fields help us deliver the best products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

Working in a stable and rapidly growing company;
A variety of projects and technologies;
A fun and inspiring work atmosphere;
Opportunities for learning and career development.


Would you like to join us?

Ilko Kostadinov is looking for a new addition to his team.

The ideal candidate for the position of Process Management Specialist has a deep understanding of the dynamic business environment and experience in process management. They are focused on optimization and finding effective solutions to achieve high results. They enjoy working with various teams and have excellent communication skills, which help them to effectively collaborate and coordinate processes.

Your daily responsibilities will include:

Developing, coordinating, and providing work plans necessary for the successful execution of projects and tasks, ensuring deadlines and quality are met;
Monitoring and managing projects, ensuring alignment with set goals, requirements, and budgets;
Detailed description of processes according to the approved company standards and templates to ensure clarity and consistency in work;
Coordination and close collaboration with different departments to ensure accurate description of multiple processes at local and group levels;
Optimizing processes within the organization to achieve maximum efficiency;
Collaborating with external consultants when needed, to ensure the correct implementation of new processes and solutions.


We’ll know you can make it if you have:

Previous experience in business process description and optimization using software tools such as ARIS and Camunda, considered an advantage;
Excellent communication and organizational skills, with proven ability to work effectively in a team;
Previous experience in business analysis, with a focus on identifying and assessing business needs and processes;
Skills in working with numerical information and the ability to process and analyze data;
Proficiency in MS Office (Word, Excel, PowerPoint), Outlook, as well as MS Teams and Jira;
Flexibility and adaptability, combined with a proactive and innovative approach to work;
Fluency in English – written and spoken.


For your efforts, we will not only be grateful, but we will also offer you:

Innovative technologies and platforms to work with;
A modern work environment where you will feel comfortable;
Friendly, ambitious, and motivated colleagues to support each other;
Thousands of opportunities for online and in-person training to continue your development;
Challenging tasks and opportunities for career growth in an international environment;
Attractive remuneration and an incentivizing bonus scheme;
Flexible working hours and the option to work from home;
Numerous additional benefits, including but not limited to free A1 services, discounts, health insurance, sports center access, kindergarten, team and family events, and much more.