B2B First Line Technical Support Advisor with German (Fully Remote)

Пълно описание

Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for a B2B First Line Technical Support with German (Fully Remote) to join their team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.


• Performing technical support of company employees via email, chat and phone;
• Providing general technical guidance and assistance in problem-solving to corporate users from international companies ;
• Diagnosing and resolving technical issues, related to laptops, desktops, tablets, phones, routers, Microsoft office package and other applications;
• Troubleshooting email, VPN and other issues.

• Have excellent verbal and written German (C1/C2 Level);
• Good English level (B1 - B2 Level);
• Very good skills with MS Office, VPN, Outlook is a must;
• Previous experience in technical support will be considered as an advantage but is not a must.

• Excellent salary and bonus system;
• Nice and friendly multicultural atmosphere;
• Fully-Remote option;
• Flexible or Standard working time;
• Social Benefit Package;
• Free courses in this field;
• Real chances to develop professionally in the company according to one's preferences;