BI Operations Specialist

Пълно описание

Strength. Care. Growth.
You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career.
• Meaningful work in a stable and fast-paced company.
• Diversity of people, projects, and platforms.
• A supportive, fun, and inspiring place to work.

Your daily routine would include:

• Maintain the supported systems in operation, within the required parameters (availability, performance).
• Monitor application servers and workload, make adjustments if necessary.
• Communicate with teams regarding questions, issues, trouble tickets, resolution of problems, new fixes, releases, etc.
• Notify next levels of support regarding problems raised.
• Maintain system documentation, logs and create documentation of own work.
• Work with ticketing system to resolve reported problems or submit such to responsible units in case of failures or tasks.
• Prepare regular and ad-hoc reports for the status of the maintained systems.

We’ll know you can make it, if you have:

• At least 1 year of experience in monitoring, reporting, or supporting business-critical applications.
• University degree in IT, Telecommunications, or a relevant technical field.
• Solid understanding and hands-on experience with Linux services and SQL scripting.
• Strong analytical thinking, self-driven approach, and results-oriented mindset.
• Good command of English – both written and spoken.

Nice to Have:

• Experience with monitoring and ticketing tools (e.g. ServiceNow,).
• Any knowledge and/or experience with ETL tools, especially Informatica.
• Familiarity with Unix/Linux/Windows services, Shell scripting, and Oracle database.

Apply now!

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