Billing Charging Operations (f/m/d) @ A1 Competence Delivery Center

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Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of A1 Group and leverage synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

We are expanding the Billing Delivery Center within IT Services Division of the A1 Competence Delivery Center. Be part of this exciting journey!

Klaus Fuchs is looking for a new member for his Prepaid Billing team.

This job can be performed by all countries within our A1 footprint.

Role insights:

• Administer, monitor and maintain the Prepaid Billing Charging system in operation within the required parameters (availability, performance).
• Prepare and execute tasks related to billing/rating/batch processing
• Handle incidents (analyze logs, errors handling, finding resolutions or workarounds within the specified SLAs/OLAs).
• Work closely with QA and Dev teams to coordinate on complex issues, product improvements, and feature rolloutsIdentify and resolve issues in a timely manner, ensuring minimal disruption to operations.
• Prepare regular and ad-hoc reports.
• SOX controls execution.
• Develop tools/scripts to automate routine operational tasks.
• Maintain system documentation.
• Ability to take up on-call shifts.
• Collaborate with respective departments and business units in the organization, such as Billing Infra and Product Catalog Team and other relevant stakeholders.

What Makes You Unique:

• University Degree in Informatics, Computer Science or any equivalent qualification.
• At least 2 years of professional experience in the Telecom Billing/Charging area.
• Unix/Linux experience is a must.
• SQL Knowledge (Oracle) is a must.
• Knowledge of in-core DBs (MySQL) is a plus.
• Experience with real-time systems, including cluster management (Veritas) is an asset.
• Scripting Knowledge e.g. Python, Shell, bash, Kshell etc. is a plus.
• Cloud Know How (Azure, AKS, Hadoop) is a plus.
• Strong troubleshooting and problem-solving skills.
• Team-oriented and ready to take over responsibility.
• Fluency in English, both written and spoken.

Job code: AFB070M110

Job classification (AT): 10 - (Global Level)

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