Business Analyst – Billing (f/m/d) @ A1 Competence Delivery Center

Пълно описание

Strength. Care. Growth

Klaus Fuchs is looking for a new member for his team.

This job can be performed by all countries within our A1 footprint.

Role insights:

• Act as a liaison between business stakeholders, IT teams, and external partners to align on requirements and processes.
• Gather, analyze, and document business requirements, translating them into functional specifications and workflows.
• Collaborate with QA and Development teams to validate requirements, support testing, and deliver system changes.
• Monitor business processes, identify inefficiencies, and propose automation or improvements.
• Support incident analysis (Maintenance) by assessing business impact and recommending corrective actions.
• Prepare and deliver regular and ad-hoc business and operational reports.
• Ensure compliance with SOX controls and other governance standards.
• Maintain accurate system and process documentation.
• Support change management through communication, training, and stakeholder coordination.
• Ensure proper documentation of all tasks within Confluence.
• Build strong relationships with cross-functional within the CDC teams.

What Makes You Unique:

• University Degree in Informatics, Computer science or any equivalent qualification.
• Solid technical Experience with Maxbill Billing System.
• Analytical thinking & problem-solving.
• Requirements gathering & documentation.
• Stakeholder management.
• Knowledge of IT systems & billing processes – exposure to telecom billing/charging systems, rating, or batch processing is a plus.
• Methodologies – experience working in Agile/Scrum or Waterfall environments.
• Compliance & governance – understanding of SOX controls and regulatory requirements.
• Soft skills – attention to detail, adaptability, teamwork, and strong presentation skills.
• Tech skills: SQL Knowledge (Oracle), Linux, APEX and SOAP/REST APIs.
• Strong troubleshooting and problem-solving skills.
• Team-oriented and ready to take over responsibility.
• Fluency in English, both written and spoken.

Job code: AIT010P311

Job classification (AT): P3

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