Cloud Support Specialist

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Strength. Care. Growth

You’ll know A1 Bulgaria is the right place for you if you are driven by:

• Opportunities to learn and build your career;
• Meaningful work in a stable and fast-paced company;
• Diversity of people, projects, and platforms;
• A supportive, fun, and inspiring place to work.

We are looking for a new team member with the ability to learn and adapt quickly to new technologies and trends. As a Cloud Support Specialist, you will work closely the company’s own cloud service provider. With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage. Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

Your daily routine would include:

• Investigating and troubleshooting complex technical issues;
• Providing root cause analysis and high-quality technical support;
• Working closely with internal teams to reproduce and resolve issues;
• Identifying areas for improvement and proposing solutions to make our products and services better;
• Contribute to the development and the maintenance of the knowledge base as well as our internal and public documentation.

We’ll know you can make it if you have:

• Minimum 2 years of professional experience with Linux and CLI.
• Experience using operating systems, Linux systems and virtualization systems.
• Experience with the fundamentals of Network TCP/IP.
• Prior exposure to private and/or public cloud.
• Familiar with KVM virtualization and git.
• Good technical knowledge in building, deploying and maintaining cloud services.
• Experience with problem management and problem-solving.
• Fluency in English (German, Italian or French is a plus).

Apply now! 

Every internal candidate will be invited to an interview.

Every colleague, who has changed their position in the company, will receive an individual bonus of 1000 euro for an educational course of their choice.

Refer a friend for this position and get a bonus of 250 EUR under the Employee referral program!

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