Crew Control Officer

Пълно описание

Join Fly2Sky Airlines and Take Your Career to New Heights!

At Fly2Sky, a fast-growing and dynamic aviation company, we are committed to redefining air travel through excellence, safety, and customer satisfaction. Our team of top professionals is passionate, driven, and collaborative, fostering an environment where ideas take flight and careers soar.
If you are ready to embark on an exciting journey with opportunities for growth, innovation, and impact, we invite you to become part of our people-focused culture that values your expertise and contributions.

We are currently looking for a detail-driven, quick-thinking, and solution-oriented professional to join us as a Crew Control Officer to join our growing team.
Location: Sofia, 64 Hristofor Kolumb Blvd, Bldg A02, Sofia Airport Centre.
Your Mission:
As a Crew Controller, you’ll be at the heart of our daily operations — making sure the right crew is in the right place, at the right time, every time. You’ll be the behind-the-scenes force ensuring every flight takes off safely, efficiently, and on time.

Your responsibilities will include:
- Managing crew scheduling and real-time roster changes for both cockpit and cabin crew
- Solving operational challenges — from last-minute sick calls to unexpected delays
- Planning ahead for potential disruptions (AOGs, maintenance, etc.)
- Working closely with our Duty Operations Manager and Training Department
- Monitoring duty and flight time limitations to ensure safety and compliance
- Overseeing crew travel and accommodation logistics
- Championing crew wellbeing and fatigue risk management
- Leading process improvements, including HP bidding and Roster Preferences
- A problem-solver who thrives in fast-paced, high-stakes environments
- A natural communicator with excellent English (spoken and written)
- 2+ years of experience in crew control, flight operations, or a related aviation function
* Experience in tourism, guiding, hospitality, or customer-facing roles in transport/logistics is also a strong advantage
- Highly organized with strong attention to detail and the ability to multitask under pressure
- Confident working with IT systems and rostering tools
- Flexible mindset with the ability to adapt to shifting priorities and time zones
- Team player with great interpersonal skills and a calm, proactive approach
- High school diploma required; university degree (in aviation, tourism, hospitality, logistics, or similar) is a plus
- Willingness to work in shifts on a hybrid mode (on-site and home office)
- Because we believe in more than just jobs — we build careers with altitude
- Competitive base salary + performance bonus
- Relocation support, temp accommodation, and admin assistance (if applicable)
- Direct impact and visibility, even at the C-level
- Fast-track career growth and development
- Flexible working hours from the office and from home
- Meal vouchers, health insurance, and sport/fitness benefits
- A diverse, international team that’s passionate about aviation