Customer Service Agent - NL, SE, CZ, SK, FI, PT

Пълно описание

DAC Services and Solutions is part of an international group, leader in Multilingual Call Center and Multilingual BPO.
- Managing and resolving customer requests via phone and e-mail;
- Providing fast, efficient, and professional support;
- Maintaining a positive and respectful attitude in all customer interactions.
- Fluency in one of the following languages: Dutch, Swedish, Czech, Slovak, Finnish or Portuguese;
- Good command of English, both written and spoken (for internal communication);
- Excellent communication and problem-solving skills
- Customer-oriented attitude and ability to work efficiently, even remotely;
- Adaptability and quick learning of new tools;
- Basic PC skills and access to a stable internet connection.
- Remote work;
- Flexible schedule;
- Competitive salary;
- A friendly and dynamic work environment;
- Hands-on experience with cutting-edge systems, including AI-based technologies;
- Training and professional development support.