Integrations Manager

Пълно описание

Responsibilities:

Understand the integration process in details in every step;
Define requirements and plan the integration life cycle;
Plan and coordinate integration project from design and development to production;
Implement continuous improvement practices;
Analyze and handle all issues and change requests;
Proactively identify risks and issues to the quality of the product;
Monitor deliverables on a daily basis, identify critical points and obstacles;
Manage client expectations and escalations throughout the project;
Develop strong working relationships with customer tech experts, end-users and all stakeholders involved in the project;
Hold meetings with customers on weekly/monthly basis to review open issues, performance and updates;
Key point of contact for the customer;
Assist with high severity requests or issue escalations as needed;
Create and maintain relevant documentation.

What We're Looking For

Requirements:

Strong troubleshooting skills.

· Experience with complex integrated systems.

· Work in complex activities in project and matrix environment in parallel.

· Experience with – Jira, Confluence, Postman, MongoDB filtering, MSSQL queries.

· Good understanding of API concepts - communication protocols, payload types, HTTP Methods, authorization, encryption.

· Basic understanding of TCP/IP, HTTP, DNS, SSL, Web Applications, Load balancers, proxies and firewalls.

· Systems orientation and experience – Networking, SQL.

· Previous iGaming industry experience will be considered as an advantage.

· Fluency in English.

Travel Expectations

None

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.