Key Account & Service Delivery Specialist

Пълно описание

FLEXIBLE STARTING HOURS | STRATEGIC CLIENT RELATIONSHIPS | CROSS-FUNCTIONAL COLLABORATION | CAREER DEVELOPMENT

Your mission
Are you a relationship builder who knows how to turn client needs into effective business solutions? Join a dynamic team supporting key telecom clients, coordinating service delivery, and ensuring that customer requests move smoothly from initial inquiry to completion.

• Manage relationships with key telecom clients and maintain long-term partnerships.
• Coordinate customer requests, new site requirements and tower colocations from initial demand through completion.
• Work closely with technical, operations, finance and legal teams to ensure smooth execution.
• Follow up on client requests, service issues, escalations and outstanding actions.
• Support invoicing, contract-related matters and customer documentation.
• Track customer demands and pipeline progress, prepare forecasts and analyse data.

• Experience in Key Account Management, B2B Account Management or a similar client-facing role.
• Strong communication, organisation and stakeholder coordination skills.
• Good analytical skills and confident use of Microsoft Excel, including Pivot Tables and lookup functions.
• Good command of English, both written and spoken.
• Experience in telecommunications or infrastructure is a strong advantage.

• Enjoy flexibility with a start time between 08:00 and 10:00, depending on business needs.
• Take ownership of key client relationships and contribute to strategic business growth.
• Increase your impact in a role with visibility across commercial, technical, operational, and financial teams.
• Work with decision-makers and collaborate closely with senior stakeholders.
• Develop your leadership skills while contributing to long-term business success.

A good move for you if…
You enjoy building trusted business relationships, coordinating complex requests, and connecting people across departments to get things done. This opportunity combines client management, operational ownership, and strategic thinking in one impactful role.

Let’s talk
Send us your CV in English and include reference number MN_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

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