Network Customer Support Specialist (USA Hours)

Пълно описание

We are looking for: a Network Customer Support Specialist (USA Hours).

Responsibilities:

• Handling Business Clients Technical requests ;
• Focusing on customer expectations and satisfaction;
• Analyzing clients' problems and providing relevant solutions;
• Collaborating with other team members to provide high-quality support;

Requirements:

• Previous experience in a technical support or customer service role;
• Strong verbal and written communication skills;
• Excellent problem-solving skills and keen attention to detail;
• Ability to work USA hours from 8 p.m to 4 a.m
• Fluency in English (written and spoken).

We offer:

• A stable job and career development opportunities;
• Attractive salary;
• Additional health insurance;
• Special benefits for our team members (Multisport Card, Happy Hours, etc.)
• Young and friendly environment;

Cross Source LTD - Recruitment Agency (license № 2767 from 21.03.2019)