Non-full-time Customer Success Assistant with Danish or Norwegian or Swedish or Finnish

Пълно описание

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - an industry-recognized BPO partner, delivering tailored support and
process optimization for global clients, we are looking for – Part-time Support Specialist
with German or French or Turkish or English.
*Deliver timely and professional assistance through phone, email and chat;
*Support customers by addressing questions and providing product guidance;
*Forward more complicated cases to the appropriate departments;
*Document customer interactions accurately and consistently;
*Work closely with colleagues to enhance the overall user experience;
*Help adapt and localize support content when necessary.
*Proficiency in either Danish, Norwegian, Swedish, or Finnish;
*Solid English skills, both written and verbal;
*Background in customer support is an advantage;
*Excellent interpersonal and analytical abilities;
*Confident in working autonomously in a remote setup;
*Willingness to work part-time or on a flexible schedule.
*Competitive salary package with appealing benefits;
*Opportunities for career development and internal growth;
*Training programs to support skill enhancement;
*Friendly and encouraging team environment;
*Flexible working hours in a part-time role;
*Chance to gain experience in an international setting.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).