Sales Program Lead (BPO)

Пълно описание

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - a leader in reshaping businesses with Strategy, Consulting, and state-
of-the-art Technology, powered by the world’s largest network of tech centers, we are looking
for – Sales Program Lead (BPO).
*Own and drive the program in partnership with the Regional Sales Manager to meet business goals;
*Collaborate with QA, Coaching, and WFM to maintain high quality and performance standards;
*Identify market opportunities and revenue drivers to guide focus areas;
*Execute and support sales activation plans, ensuring teams are trained and coached;
*Manage incentive programs (SPIFs) and track their impact;
*Contribute to recovery plans and ensure continuous performance improvement.
*3+ years in sales-focused operations, preferably in online advertising or SMB sales;
*5+ years managing BPO teams in a results-driven environment;
*Strong understanding of program strategy and sales performance management;
*Skilled at analyzing data to derive actionable insights;
*Experience coaching and developing junior sales teams;
*Fluency in English, solid knowledge of advertising solutions and SMB market needs.
*25 days of annual vacation and opportunities for career growth;
*Standard working shifts, Monday - Friday;
*Flexible benefits program and options to purchase company shares;
*Comprehensive health and dental insurance, along with life insurance;
*Food vouchers and Multisport cards for employees;
*Employee Assistance Program and bonuses for special occasions;
*Free language courses to support personal and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number ZM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, license No 1809).