Sales Specialist with Dutch (Remote – EU)

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We are seeking a Dutch/ Flemish Sales Specialist to join our dynamic team and support an exciting project in the world of payments and trusted transactions. As part of our team, you’ll be representing an international brand and engaging with Dutch customers. You will work in a remote capacity but have the opportunity to connect with colleagues and clients from around the globe.

As a Sales Specialist, your key responsibilities will include:

• Leverage your natural sales skills to close deals, upsell solutions, and drive new contracts with prospective clients. 
• Assist customers through the digital onboarding process, ensuring a smooth experience. 
• Manage calls and chats, providing personalized support to prospects and customers in the financial sector. 
• Be the voice of the brand, delivering a positive, professional image to clients. 
• Oversee the administrative aspects of client relationships, ensuring timely and accurate records. 

This is what you will do

As a Customer Service Representative you will translate the client’s requests to the various departments that are responsible for the daily operations of DEGIRO;
Support clients to open and maintain accounts by providing right information via Email and Phone.
You will assist our customers during the entire customer lifecycle, starting from the moment they become prospects until the moment they are fully using their accounts (onboarding, KYC and EDD);
When customers are fully ready to invest their assets, you will assist them with the platform, corporate actions, transfers (pension, portfolio, and money), trading disputes, the risk model, amongst many others;
You will communicate between the different departments which secure the operations within the international organization of the flatexDEGIRO group, where DEGIRO is a part. You will use your communicative skills in an international atmosphere on a large diversity of subjects.
Ensure that all provided information is accurate, valid, and complete by using the correct methods and tools according to your training.
A steep learning curve is expected, whereby flatexDEGIRO provides an intensive training program and coaching on the job.

To succeed in this role, you should have:

• Fluency in Dutch and English (both written and spoken) is essential. 
• Previous experience in sales or customer service is highly advantageous, but we’re open to training the right candidate. 
• You can build rapport with customers and colleagues alike. 
• You think on your feet and come up with creative solutions to challenges. 
• You are flexible and comfortable working in a dynamic, evolving environment. 
• A positive, can-do attitude and a readiness to help are key traits you bring to the table. 
• Ability to work in predetermined shifts

Interested? This is what we offer you:

Promise of a good work-life balance
30 days paid leave
Personal and professional development with access to relevant courses
Opportunities for career development
Additional health insurance Luxe package (covering children under 18, dental and vision care)
Best Doctors’ health insurance providing access to the best medical treatment worldwide
A challenging full-time job in an international and fast-growing company;
A competitive salary EUR/€ 102,- Food vouchers per month net
The opportunity to participate in a new, enthusiastic team of likeminded professionals

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