Smart Sports Devices Support Consultant with Polish or German or French

Пълно описание

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients – a top provider of digital solutions, AI automation, and customer
experience services, helping global brands improve digital engagement in fintech, high-tech,
travel, and gaming, we are looking for – Smart Sports Devices Support Consultant with
Polish or German or French.
*Assist customers via phone and email with inquiries about modern smart devices;
*Support clients with orders, deliveries, and product details;
*Guide users through the main functions and features of wearable technology;
*Identify and resolve technical issues with clear, step-by-step solutions;
*Keep accurate records of customer requests and interactions;
*Provide an excellent customer experience while representing the brand in a professional and
friendly way.
*Fluency in Polish, German, or French (C1) and good working knowledge of English (B2);
*Previous experience in customer support is helpful, but not required;
*Strong communication skills and ability to solve problems effectively;
*Interest in technology, gadgets, or modern lifestyle products is a plus;
*Comfortable exploring and using new tools and devices;
*Reliable, cooperative, and eager to learn and develop.
*Competitive salary and benefits package;
*8-hour shifts on a rotating schedule, Monday to Friday, no night shifts;
*Includes additional health and vision insurance for employees and their families;
*Free online courses, coaching, and individual sessions for personal and professional growth;
*Career growth and development opportunities;
*Relocation package offered for moving to Sofia, Bulgaria.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).
Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).