Tech Center Technology Consultant with French/Nordic Languages

Пълно описание

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Provide expert answers to highly complex technical questions about HPE’s product portfolio, particularly those where information is scarce or hard to locate.

Analyze complex technical information and communicate it effectively to diverse audiences.

Engage in technical discussions with requestors and customers, demonstrating clear understanding.

Acquire, maintain, and grow technical knowledge of HPE technologies and solutions, deepening expertise within your specialization.

Understand customer business requirements from a technical perspective and use expertise to propose and configure solutions that help achieve their goals.

Participate in complex architecture, design, and sizing activities by identifying site-specific parameters and constraints affecting the technical solution.

Deliver output within defined SLAs and ensure proper tracking in the ticketing system.

Professionally manage customer expectations and address concerns effectively.

Demonstrate technical competence in communications with customers and partners.

Proactively learn about new products, features, and available resources.

Take on additional responsibilities as you grow into the role (e.g., product lead, coordinator, or other support functions within and outside the team).

Share knowledge and experience with peers.

Train and coach new colleagues.

Carry out administrative activities related to mentioned content of work.