АMS Support Analyst Intern

Пълно описание

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
In this 1 year internship, the person will assist Level 2 support teams in managing and maintaining key enterprise systems: Zema (market data), TRAX (treasury payments), Quantum (treasury management), and GRIP (Global Risk Integration Program). The role will offer the possibility to gain knowledge and practice in both operational support and process improvement, providing hands-on experience in incident resolution, data integration, and system monitoring across AMS BO & MO Teams.  You will be able to gain practical experience in IT service management, including exposure to ITIL processes and compliance standards and build a foundation for future roles in IT support, systems analysis or business process management. 

Main responsibilities: 

Support L2 engineers in resolving incidents and service requests for Zema, TRAX, Quantum, and GRIP, including error analysis and escalation when necessary.
Assist with routine data integration and maintenance tasks, ensuring accuracy and reliability of data flows between systems.
Monitor system dashboards and alerts to proactively identify and address issues.
Collaborate with AMS support teams for operational tasks and contribute to system enhancements.
Document troubleshooting steps and update knowledge base articles to support continuous improvement.
Participate in training and development activities to build a comprehensive understanding of system workflows and business processes.
Eligibility: You should be an active student in the last phases of your education or recently graduated in Finance or Financial Management, Economics, Accounting or Business Administration or Mathematics, Statistics, or Data Science.

English language (Fluent) 
Basic IT systems knowledge; familiarity with databases or scripting (SQL, Python), PBI is an advantage.
Foundations in corporate finance, investment analysis, and risk management
Curiosity about enterprise systems and business processes 
Interested in controlling, financial reporting, and cost analysis
Strong analytical and problem- solving skills 
Customer focused
Innovative, adaptable and flexible 
Good sense of accountability and ownership as well as team play and collaboration 
Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

25 annual paid leave
 
Flexible working hours
 
Food vouchers
 
Transportation allowance
 
Additional medical & dental insurance
 
Life insurance
 
Sports card with 90/10 coverage
 
Various learning & development opportunities
 
Yearly performance evaluation plans
 
Social clubs & Wellbeing initiatives
 
Team buildings & social events
 
Employee Referral Program