Crypto Operations Specialist - Hybrid

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At our company, we believe the right job can transform a person's life and the right person can transform a business. We are passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures, and thus enabled us to locate the best candidates for our clients.

Our client is an international fintech provider of API-driven payment and banking infrastructure to global business clients. Due to the expansion of their business portfolio, they are looking for a:
Managing and investigating crypto payment settlement activities;
Monitoring high-risk payment transactions and fiat-to-crypto/ crypto-to-fiat convergences;
Assessing and reviewing business client data;
Processing the end-to-end lifecycle of payment-related claims;
Collaborating closely with Operations and Compliance teams on complex cases;
Ensuring accurate and timely handling of cases in line with the defined SLAs.
Fluency in English - C1;
Experience with digital finance operations and crypto settlements;
Professional background in fintech or a banking company;
Proficiency in using Jira or a ticketing system would be considered an advantage.
Hybrid working model, enhanced with seasonal flexibility;
Performance-related annual incentive;
Food vouchers;
External Training Allowance to support continuous professional development;
Comprehensive Health Insurance coverage;
Subsidised Multisport card;
25+ days paid annual leave;
Modern, well-located office space;
Exclusive corporate discounts.