Customer Experience Associate with Czech/Danish/German and English

Пълно описание

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.
• Provide timely and professional support to customers via chat, email, and phone, ensuring every interaction reflects our commitment to quality service;
• Build lasting relationships by delivering thoughtful, personalized support that puts the customer first;
• Continuously deepen your understanding of our products, services, and policies to deliver accurate and effective solutions.
• Fluency in any of the following languages: Czech, Danish, German;
• Very good command of English (B2/C1);
• Availability to work on shifts;
• Customer orientation and ability to adapt/respond to different types of characters
• Competitive salary with a performance-based bonus structure;
• Comprehensive benefits package including an additional medical plan, sports card, food vouchers, etc.;
• Inclusive, multicultural team culture;
• Standard or flexible working hours;
• Free courses and trainings;
• Modern office in Sofia;
• Clear opportunities for career development